Contact us

We’re here to answer your prospective undergraduate student questions, and to help you complete your application to UBC.

By mail

For both UBC campuses (Okanagan and Vancouver), please mail your undergraduate application transcripts and documents to:

The University of British Columbia
Enrolment Services
2016 – 1874 East Mall
Vancouver, BC V6T 1Z1
Canada

In person

(office hours)
All prospective undergraduate students (Canadian and international)

Okanagan campus

Room 222, University Centre
3272 University Way

 

Monday 9:00 am – 4:00 pm

Tuesday 9:00 am – 4:00 pm

Wednesday 9:00 am – 4:00 pm

Thursday 9:00 am – 4:00 pm

Friday 9:00 am – 4:00 pm

Saturday Closed

Sunday Closed

Vancouver campus

Welcome Centre, Brock Hall
1874 East Mall

 

Monday 8:30 am – 4:00 pm

Tuesday 8:30 am – 4:00 pm

Wednesday 8:30 am – 4:00 pm

Thursday 8:30 am – 4:00 pm

Friday 8:30 am – 4:00 pm

Saturday 9:30 am – 2:30 pm

Sunday Closed

By phone

(call hours)
Canadian students studying in Canada
(Canadian citizens and permanent residents)

Okanagan campus

Tel: 250.807.8521
Toll-free: 1.877.807.8521
Fax: 250.807.8552

 

Monday 9:00 am – 4:00 pm

Tuesday 9:00 am – 4:00 pm

Wednesday 9:00 am – 4:00 pm

Thursday 10:30 am – 4:00 pm

Friday 9:00 am – 4:00 pm

Saturday Closed

Sunday Closed

Vancouver campus

Tel: 604.822.9836
Toll-free: 1.877.272.1422 (Canada and U.S.)
Fax: 604.822.6943

 

Monday 9:30 am – 4:00 pm

Tuesday 9:30 am – 4:00 pm

Wednesday 9:30 am – 4:00 pm

Thursday 9:30 am – 4:00 pm

Friday 9:30 am – 3:00 pm

Saturday Closed

Sunday Closed

International students, and Canadian students studying outside Canada

Okanagan campus

Tel: 250.807.9447
(leave message for reply)

 

Monday 8:30 am – 4:00 pm

Tuesday 8:30 am – 4:00 pm

Wednesday 8:30 am – 4:00 pm

Thursday 8:30 am – 4:00 pm

Friday 8:30 am – 4:00 pm

Saturday Closed

Sunday Closed

Vancouver campus

Tel: 604.822.8999
Toll-free: See Vancouver number and hours above.
Fax: 604.822.9888

 

Monday 8:30 am – 4:00 pm

Tuesday 8:30 am – 4:00 pm

Wednesday 8:30 am – 4:00 pm

Thursday 8:30 am – 4:00 pm

Friday 8:30 am – 4:00 pm

Saturday Closed

Sunday Closed

On social media

You can connect with current UBC students and admissions advisors by joining the conversation on Facebook or by sending us a message on Twitter.

By online form (or email)

Due to the high volume of questions we receive, you may find your answers more quickly by exploring our website. You’ll find answers to the following frequently asked questions on this website:

 

Does UBC have the program I want to study? »

 

How do I apply to UBC? »

 

What are the admission requirements for Canadian students? »

 

What are the admission requirements for international students? »

 

What will it cost to attend UBC? What is my tuition for first year? »

 

What is the UBC English Language Admission Standard and how do I meet it? »

 

When will I hear from UBC about my application? »

 

What is the status of my application? (Check your account on the Student Service Centre.) »

 

If you have searched the website and still need help with your inquiry, you can contact us on the Okanagan campus by emailing us at recruitment.ok@ubc.ca and on the Vancouver campus by using this form.