Contact us

We’re here to answer your prospective undergraduate student questions, and to help you complete your application to UBC. Due to the evolving COVID-19 (coronavirus) situation, we ask that you contact us using our online form.

By mail

For both UBC campuses (Okanagan and Vancouver), please mail your undergraduate application transcripts and documents to:

The University of British Columbia
Enrolment Services
2016 – 1874 East Mall
Vancouver, BC V6T 1Z1
Canada

In person

(office hours)
All prospective undergraduate students (Canadian and international)
Due to the evolving COVID-19 (coronavirus) situation, in-person services are suspended until further notice. Please contact us using our online form.

Okanagan campus

Room 222, University Centre
3272 University Way

 

Monday 9:00 am – 4:00 pm

Tuesday 9:00 am – 4:00 pm

Wednesday 9:00 am – 4:00 pm

Thursday 9:00 am – 4:00 pm

Friday 9:00 am – 4:00 pm

Saturday Closed

Sunday Closed

Vancouver campus

Welcome Centre, Brock Hall
1200 – 1874 East Mall

 

Monday 9:00 am – 4:00 pm

Tuesday 9:00 am – 4:00 pm

Wednesday 9:00 am – 4:00 pm

Thursday 9:00 am – 4:00 pm

Friday 9:00 am – 4:00 pm

Saturday 9:30 am – 2:30 pm

Sunday Closed

By phone

(call hours)
Canadian students studying in Canada (Canadian citizens and permanent residents)
As we adapt to the evolving COVID-19 (coronavirus) situation, please contact us using our online form.

Okanagan campus

Tel: 250.807.8521
Toll-free: 1.877.807.8521
Fax: 250.807.8552

 

Monday 9:00 am – 4:00 pm

Tuesday 9:00 am – 4:00 pm

Wednesday 9:00 am – 4:00 pm

Thursday 9:00 am – 4:00 pm

Friday 9:00 am – 4:00 pm

Saturday Closed

Sunday Closed

Vancouver campus

Tel: 604.822.9836
Toll-free: 1.877.272.1422 (Canada and U.S.)
Fax: 604.822.6943

 

Monday 9:30 am – 4:00 pm

Tuesday 10:00 am – 4:00 pm

Wednesday 9:30 am – 4:00 pm

Thursday 9:30 am – 4:00 pm

Friday 9:30 am – 4:00 pm

Saturday Closed

Sunday Closed

International students, and Canadian students studying outside Canada
As we adapt to the evolving COVID-19 (coronavirus) situation, please contact us using our online form.

Okanagan campus

Tel: 250.807.9447
(leave message for reply)

 

Monday 8:30 am – 4:00 pm

Tuesday 8:30 am – 4:00 pm

Wednesday 8:30 am – 4:00 pm

Thursday 8:30 am – 4:00 pm

Friday 8:30 am – 4:00 pm

Saturday Closed

Sunday Closed

Vancouver campus

Tel: 604.822.8999
Toll-free: See Vancouver number and hours above.
Fax: 604.822.9888

 

Monday 8:30 am – 4:00 pm

Tuesday 8:30 am – 4:00 pm

Wednesday 8:30 am – 4:00 pm

Thursday 8:30 am – 4:00 pm

Friday 8:30 am – 4:00 pm

Saturday Closed

Sunday Closed

On social media

You can connect with current UBC students and admissions advisors by joining the conversation on Facebook or by sending us a message on Twitter.