Contact us

If you are trying to apply to UBC and are having difficulty logging in to the UBC Future Student Portal, here’s what you can do. First, check your browser settings to make sure pop-ups are enabled and your cache is cleared. Second, contact us using the Ask UBC web form. Please do not create any new accounts while you wait – we’ll be able to help you faster if you have just one. Instead, start thinking about your Personal Profile.

The University of British Columbia
Enrolment Services
2016 – 1874 East Mall
Vancouver, BC V6T 1Z1
Canada

You can connect with current UBC students and admissions advisors by joining the conversation on Facebook or by sending us a message on Twitter.

Due to the high volume of questions we receive, you may find your answers to these frequently asked questions more quickly by exploring our website:

• What is the status of my application? (Check your account on the Student Service Centre.)
• When will I hear from UBC about my application?
• Does UBC have the program I want to study?
• How do I apply to UBC?
• What are the admission requirements for Canadian students?
• What are the admission requirements for international students?
• What will it cost to attend UBC? What is my tuition for first year?
• What is the UBC English Language Admission Standard and how do I meet it?

If you have searched the website and still need help with a more specific inquiry, you can Ask UBC a question using this form.