Study permit concierge

Study permit concierge

Now that you have an offer of admission to UBC, we would like to be among the first to welcome you to the university’s diverse and dynamic community. We are here to support you on your exciting new journey.

As you get ready to tackle your next steps, we understand that applying for a study permit and navigating Immigration, Refugees and Citizenship Canada (IRCC) regulations can be a challenge. To help, we would like to offer you complimentary study permit concierge services. These services are designed to provide students like you with resources and real-time guidance as you work through your study permit application process. If you choose to use these services, you will receive the following support.

Before you apply

Before you apply for your study permit, you will get:

  • Personalized consultations on study permit eligibility and requirements.
  • Step-by-step guidance on the application process.
  • Timelines and best practices for early application submission.
  • Support in your local time zone.

As you prepare and review your documents, you will be provided with:

  • Assistance in gathering required documents such as your Letter of Acceptance, Provincial Attestation Letter (PAL), proof of financial support, and statement of purpose.
  • A review of your application forms for accuracy and completeness.
  • Guidance on securing medical exams, police clearances, or biometric appointments, if required.
Students walking down the stairs at Allard Hall

While you're applying

When you submit your study permit application, you will get support:

  • Setting up an IRCC account.
  • Submitting your forms and tracking your study permit application.
  • Understanding country-specific study permit processing guidelines.

As you prepare your financial documentation, you will receive guidance:

  • On how to demonstrate sufficient funds to meet IRCC requirements.
  • On how to prepare your bank statements, sponsor letters, and Guaranteed Investment Certificate (GIC) applications.
A group of students hanging out on student boulevard

After you've applied

After you have applied for your study permit, you may also receive:

  • Support if you are facing delays or additional document requests.
  • Guidance on responding to visa refusals and exploring options for reapplication.
  • Help connecting with lawyers or immigration consultants for complex cases and advanced legal support.

International Student Guides

For more information about being an international student, including applying for a study permit, visit our International Student Guides.

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The study permit concierge services are designed to assist with routine study permit applications, and they do not cover every situation. Some immigration matters need to be supported by a lawyer or specialized immigration consultant. For these more complex cases, UBC can provide recommendations for lawyers or immigration consultants who can assist you. However, this assistance would come at your own expense.

Note that once you become a UBC student, UBC offers extensive international student services to support you, including study permit related services.

Schedule a session

Schedule your personalized one-on-one session now by emailing study.permit@ubc.ca

Schedule a session

Please note:

The study permit concierge services are being offered to you by UBC for informational and support purposes only. These services are facilitated through third-party consultants and professionals who are completely independent of UBC. While we aim to assist you in navigating the study permit application process, the final responsibility for submitting applications, meeting immigration requirements, and ensuring compliance with IRCC regulations remains with you. Any guidance or support received from third-party professionals is subject to their terms and conditions, and UBC does not guarantee the quality of the advice they provide. UBC is not liable for any decisions, delays, or outcomes related to study permit applications, even if you follow the advice of third-party professionals. You are encouraged to verify information directly with IRCC and seek additional licensed immigration advice at your own expense if needed.

For official immigration guidance, please visit the Government of Canada’s immigration website at www.canada.ca/immigration.